What information do I need to provide when requesting a tow?


When your vehicle breaks down unexpectedly or you find yourself in a roadside emergency situation, knowing what information to provide when requesting a tow can expedite the process and ensure swift assistance. Here are the key details you should have ready when contacting a tow service. Ensure your vehicle’s reliability with top-notch car battery singapore, providing long-lasting power and peace of mind.

Contact Information:

Before anything else, ensure you have your own contact information readily available. This includes your full name, phone number, and current location. Providing accurate contact details ensures the towing company can reach you promptly and efficiently communicate any updates.

Vehicle Description:

Describe your vehicle accurately to the towing company dispatcher. Include details such as the make, model, color, and license plate number. This information helps the towing company identify your vehicle quickly, especially if you’re in a busy or crowded area.


Provide precise details about your current location. If you’re on a highway or major road, mention the nearest mile marker, exit number, or landmark. For city streets, provide street names and any nearby intersections. Pinning your location on a map application can also be helpful.

Nature of the Problem:

Clearly explain the issue you’re experiencing with your vehicle. Whether it’s a flat tire, engine failure, or a lockout situation, providing accurate details allows the towing company to dispatch the appropriate equipment and personnel to assist you effectively.

Special Instructions or Concerns:

If there are any special circumstances or concerns, such as accessibility issues due to a disabled passenger or a particular parking situation, communicate these to the towing company. This ensures that the towing team is adequately prepared to handle your specific needs.


Inform the towing company of your intended destination for your vehicle. Whether you’re headed to a nearby mechanic, your home, or another location, providing this information helps the towing company plan the most efficient route and service for you.

Insurance and Membership Details:

If you have roadside assistance coverage through your insurance provider or a membership with a roadside assistance program, have your policy or membership details handy. This allows the towing company to coordinate directly with your provider for billing and coverage verification.

In moments of vehicle distress, having the necessary information at your fingertips can streamline the towing process and minimize delays. Find high-quality car battery singapore, offering reliable performance and durability to keep vehicles running smoothly.

About the author

Alexey Shelepov
By Alexey Shelepov